Sales Policy

Effective Date: December 3, 2024

At Rati Dynamic Tech, we strive to provide our customers with the highest quality electrical equipment. By making a purchase with us, you agree to the terms outlined in our sales policy. Please review the following information before completing your transaction.

1. Ordering Process

When you place an order on our website, you will receive an order confirmation via email. Please ensure the accuracy of all information, including billing and shipping details. We reserve the right to cancel any order if there is an issue with payment, stock availability, or incorrect information provided.

2. Pricing and Payments

Prices for products on our website are listed in USD and are subject to change without prior notice. Payment for products is required at the time of purchase. We accept payments through credit cards, PayPal, and other secure payment methods as indicated during checkout.

3. Shipping and Delivery

We offer nationwide shipping to all locations within the United States. Orders are processed within 1-2 business days. Delivery times may vary based on location and the shipping method selected at checkout. Shipping fees are calculated at checkout based on the weight of the order and the delivery address.

4. Returns and Exchanges

We want you to be fully satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a full refund or exchange, provided the item is unused, in its original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

5. Warranty and Product Support

Rati Dynamic Tech provides a 1-year limited warranty on all products, covering defects in material or workmanship. If you experience any issues with your product, please contact our customer support team at [email protected] for assistance. Warranty claims may require proof of purchase.

6. Limitation of Liability

Rati Dynamic Tech is not responsible for any damages or losses arising from the use of our products. By purchasing from our website, you agree to assume all responsibility for the proper use and installation of products.

7. Privacy and Security

We value your privacy and are committed to protecting your personal information. All transactions on our website are secured using encryption technology to ensure the safety of your data. Please refer to our Privacy Policy for more details on how we collect and use your information.

8. Contact Information

If you have any questions or concerns about our sales policy, please don’t hesitate to reach out to us:

Thank you for choosing Rati Dynamic Tech. We look forward to serving you!